Smile Workbench
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End-to-end AI dental platform

Your whole practice, finally in one place.

Running a practice today takes six systems that do not talk to each other, and the person holding them together is you. Smile Workbench joins all of it end to end, so you can go back to treating patients and looking after your community.

$350 a month, per location Migration included Published pricing, no demo required

Six invoices, or one.

The stack a typical practice pays for every month, and the single line that replaces it.

What you pay for today Six bills

Practice management invoice
Marketing agency invoice
Phone and texting add-on invoice
Payments vendor invoice
Review tool invoice
Hiring board invoice

Smile Workbench One bill

$350 / month, per location

Every module. Unlimited staff logins. No per-seat pricing.

  • Website built, hosted and kept current
  • Migration from your old system
  • Support and updates included
  • Ad spend passed through at cost, never marked up

How it is joined

Watch one patient move through it.

The same person, from the advert they tapped to the balance they paid, crossing every module without anyone retyping anything. In a normal practice each step lives in a different system, and the line between them is a human being.

    RA
    Rosa Alvarez
    New enquiry

    Nothing here was typed twice.

    Step 1 of 8

    Every line fills in as its step runs. In a disconnected practice each line lives in a different system, and somebody types it again to get it there.

    Why this, and not the stack you have

    You trained to be a dentist. Not an office manager.

    Nobody goes through dental school to spend their evenings approving social posts, reading an ad dashboard, or working out why a claim bounced. Every hour spent running the business is an hour not spent with a patient, and not spent with your family. The whole point of this system is to give those hours back.

    One

    It saves time

    The repetitive work simply stops happening, because the system does it.

    • Typed once, everywhere. A patient entered at the first enquiry flows into the schedule, chart, billing and messaging without being retyped.
    • Nobody sits on hold. Insurance eligibility verifies itself before the visit, the single biggest block of wasted front-desk time in most practices.
    • Reminders, recall and follow-up send themselves, at 7 days, 2 days, then a call, and the confirmation writes back to the appointment.
    • Notes written at the chair, by voice, instead of rebuilt at 6pm from memory.
    • No report to run. Ask any screen a question in plain English and get the answer from your own records, with the rows it used shown underneath.
    • No second system to keep in sync. Recall, treatment plans and the follow-up queue all book into the calendar the front desk is already looking at.

    What you get back · hours a week, and a front desk talking to patients instead of typing.

    Two

    It reduces cost

    One subscription replaces six, and the money that used to leak stops leaking.

    • Six invoices become one. Practice software, agency retainer, phone add-on, payments vendor, review tool and hiring board, all at $350 a month.
    • No percentage on your ad spend. Agencies typically take 10 to 20% to operate an ad account. That fee disappears, and spend passes through at cost.
    • Write-offs shrink. A dead plan caught at booking is a two-minute conversation. Caught after treatment, it is lost production.
    • Collected sooner. A balance payable by text from the couch gets paid; one needing a call during office hours ages into a collections problem.
    • No surprise AI bill. Every AI call is metered against a hard daily cap, so it cannot run away from you.
    • No empty chairs you paid to fill. A cancellation refills itself from the waitlist instead of leaving an operatory hour that can never be sold again.

    What you get back · a smaller, simpler bill, and less revenue quietly written off.

    Three

    It is integrated, so the parts guide each other

    This is the one you cannot buy by adding another vendor, and it is the real reason the whole thing works.

    • Your advertising reads your appointment book. A full schedule pulls budget back. A soft week pushes it into whichever campaign produces the cheapest booked patient. No separate system can do this, because no separate system can see both.
    • Your treatment plan reads the insurance. Because eligibility is already in hand, a patient is quoted their real share before they say yes, instead of "around a thousand, maybe."
    • Your recall reads the chart. Overdue past 60 days flags red, a medical alert flags sooner, and accepted-but-unscheduled treatment gets chased instead of forgotten.
    • Your schedule reads your staffing. A day without a hygienist stops accepting hygiene appointments, two weeks out, while it is still a phone call rather than a crisis.
    • A cancellation reads the waitlist and refills the hour, instead of leaving an operatory slot that can never be sold again.

    What you get back · the full picture, and decisions made on it automatically.

    The full picture is the product.

    Any vendor can sell you a good reminder tool. What none of them can sell you is the sentence "this patient came from a Facebook ad in March, cost $84 to acquire, has been seen four times, and is worth $2,310 so far."

    That sentence needs the ad platform, the enquiry queue, the schedule, the chart and the ledger to be the same system. Once they are, the software can start making decisions on it instead of just reporting it.

    AdPaid social, March
    EnquiryWebsite form, replied in 41 min
    Visits4 appointments, all confirmed
    Ledger$2,310 produced, $0 outstanding
    Cost to acquire$84

    What it does

    Five modules, one system, real screens.

    Each module replaces a vendor you already pay for separately. Pick one to see the screen your team would actually use, the problem it removes, and the tools inside it.

    Live: running in production today Next: built, filling with real data

    The landscape

    Six kinds of vendor, and what each one is actually selling you.

    We are not going to name anyone. You already know who you pay. What is worth looking at is the shape of each category, because the limits below are structural: they come from the business model, not from any one product being badly built.

    A distinction that matters

    We are not an agency with software attached.

    The two look similar in a demo and behave nothing alike once you are paying for them. Marketing is one of five modules here. The other four are the parts no agency has ever been able to touch, and they are where the repetitive work actually lives.

    An agency with a dashboard

    • Earns more when you spend more. A percentage of ad spend means the incentive points the wrong way in a month when your chairs are already full.
    • Cannot see your schedule, so it optimises for leads. A lead is not a patient, and a patient you could not see for three weeks is not revenue.
    • Reports in its own metrics, reach, impressions, cost per lead, because those are the only numbers it has access to.
    • Stops at the form submission. What happened after is the practice's problem, which is exactly where most of the money is lost.
    • Leaves with your account. The campaign history, the creative and the learnings usually sit in their ad account, not yours.

    Smile Workbench

    • Flat $350 a month. We earn the same whether your ad budget is $0 or $5,000, so the advice is not compromised.
    • Reads your open slots and pulls spend back in a booked month rather than buying leads you cannot serve.
    • Reports in booked patients, because the ad click and the appointment are rows on the same record.
    • Follows through to the ledger. The enquiry, the reminder, the visit, the claim and the balance are one continuous thread.
    • Runs in your accounts. Ad spend goes to the platform at cost, on your invoice, and the history stays yours.

    Why it wins

    What the stack you have today cannot do.

    Not a feature-by-feature scorecard. These are the things that are impossible when the systems are separate, no matter how good each one is on its own.

    The question Practice software + agency + add-ons Smile Workbench
    What did a new patient cost?Unanswerable. Ad platforms report clicks and leads; the chart knows visits. Nothing joins them.One number, by channel. Cost per booked patient, because the ad and the appointment are on the same record.
    Who is chasing your ad spend?An agency charging a management fee on top of it, typically 10 to 20%, with no view of your chair capacity.Your own open slots. Budget pulls back in a full month and pushes in a soft one. Spend passed through at cost, no markup.
    Is the plan still active?Someone sits on hold, or nobody checks and it surfaces weeks later when the claim bounces.Verified before the visit, automatically, through a clearinghouse. Anything uncertain says unknown rather than guessing.
    Where did that enquiry go?Four inboxes: web form, lead form, voicemail, walk-in. The Friday voicemail gets played Thursday.One queue with a clock on it. Voicemails transcribed and sorted on arrival, so nothing ages out of sight.
    Can you leave your vendor?Not easily. No clean export, and a vendor with no reason to help you go. Most practices stay on software they dislike.Migration is on us. We read the legacy database directly. Your current vendor does not have to cooperate.
    Can staff work from anywhere?A Windows program on a machine in the back office. One dead computer stops the practice.A browser on any device. No server, no workstation installs, no version drift, no annual paid upgrade.
    What will the AI cost you?Usually a per-seat AI tier, or a surprise on the invoice. Plain rules rarely exist underneath.A hard daily cap, and rules underneath. With AI off or over budget, every screen keeps working and says so.

    Powered by AI, where it earns its place

    AI that does the boring half of somebody's job.

    Every dental vendor now has AI in the headline, and most of it is a chat box bolted to the side. Here it sits inside the work: reading, drafting, sorting and flagging, so a person approves a decision instead of assembling one from scratch. Nothing sends, bills or changes a record without a human saying yes.

    Front desk

    Voicemail, read instead of played

    Every voicemail is transcribed and sorted on arrival, so staff skim and search a list rather than listening to eleven messages one at a time to find the two that matter.

    Saves the daily voicemail round, and the message nobody got to until Thursday.

    Front desk

    Replies drafted, not composed

    Each patient conversation arrives with a suggested reply already written from that patient's real record. Staff read it, adjust a word, and send.

    Saves writing the same four messages all day long.

    Office inbox

    Email turned into action items

    Every message shows what it actually needs, so nobody reads forty lines to learn that someone wants to move a Tuesday appointment. A screen of tasks, not a wall of paragraphs.

    Saves the morning spent triaging the mailbox.

    Clinical

    Notes by voice, at the chair

    Every notes field takes dictation, so the note is written while it happens rather than rebuilt at 6pm from memory. Switched off on member IDs and dates, where a keyboard is more accurate.

    Saves the evening catch-up, and makes the record worth more clinically and legally.

    Marketing

    Content drafted from your own site

    Posts and ad copy are written from your real services, dentists and plans, then queued for approval. Because the source is your own website, it cannot invent a service you do not offer.

    Saves the agency retainer, and the Sunday night wondering if the page has gone stale.

    Money

    Denials grouped into patterns

    A recurring coding error shows up as one fixable pattern rather than twenty separate rejections arriving over three weeks.

    Saves the detective work before you can even start chasing.

    Schedule

    Gaps filled from the waitlist

    A cancellation pulls the right patient from the waitlist automatically, matched on what they need and when they said they could come.

    Saves an operatory hour that can never be sold again once the day has passed.

    Every screen

    Ask a question in plain English

    "Who is overdue for hygiene and has not been contacted?" answered on any page, from your own data, with the rows it used shown underneath.

    Saves running a report, or asking someone else to.

    The rules it runs under

    A person always approves

    Nothing is sent to a patient, billed, or written to a record without someone saying yes first.

    Plain rules underneath

    With AI switched off or over budget, every screen keeps working from the rules alone, and says so. There is no state where a screen simply stops.

    A hard daily cap

    Every call is metered and logged with its cost. Over the cap, it falls back rather than spending. No surprise line on a bill.

    It says when it does not know

    Uncertain is reported as uncertain. A confident wrong answer at the front desk is worse than no answer at all.

    Grounded in your own data

    Answers and drafts come from your records and your website, not from something a model recalled about dentistry in general.

    You can run it silently

    Leave sending switched off for a week and read everything it wanted to send before a single patient hears from it.

    Hosting and infrastructure

    Where your practice actually runs.

    Most practices have never been told where their patient data lives, what happens when the office machine dies, or who else is on the same server. It is worth knowing, because it is the part of the stack you cannot change later without moving everything.

    Option one

    A server in your back office

    Still the most common setup in dentistry.

    • One machine is the whole practice. When it fails, the schedule, the charts and the ledger all fail with it, in the middle of a working day.
    • Backups are somebody's job, which means they are nobody's job. Most offices discover their backup was broken at the worst possible moment.
    • Security is the front door lock. The box sits in a room the public walks past, running an operating system nobody has patched in a while.
    • Working from home means remoting in to a desktop, if it happens to be switched on.

    Option two

    Shared multi-tenant cloud

    What most cloud dental software actually is.

    • Your records share a database with thousands of other practices, separated by a column in a table rather than by a wall.
    • You inherit everyone's load. A busy Monday morning across the whole customer base is your slow Monday morning too.
    • You cannot get your data out easily, because it was never yours alone to begin with.
    • The vendor decides everything: the region, the retention, the upgrade window, and when you find out about any of it.

    How Smile Workbench does it

    Your own server, in your own region

    A dedicated machine per practice, not a row in a shared table.

    • Isolated by default. Your practice runs on its own instance with its own database. Nobody else's traffic touches it.
    • Automatic encrypted backups, taken on a schedule and verified, with point-in-time restore. Nobody at the office has to remember.
    • Nothing to maintain on site. No server in the back room, no workstation installs, no version drift, no annual upgrade project.
    • Works anywhere, on any device with a browser, over an encrypted connection, with role-based permissions and a full audit trail.
    • Your website is hosted here too, on the same infrastructure, kept current and fast without a separate web host or developer.

    Includes the practice website, the admin dashboard, the database, backups and the domain. One line on one invoice.

    Encrypted

    In transit and at rest, on a dedicated instance

    Audited

    Every sign-in, every record opened, every change

    Backed up

    Automatic, verified, restorable to a point in time

    Portable

    Your data exports on request, in a readable format

    Pricing

    One subscription. Everything else passed through at cost.

    The $350 covers the platform: every screen, every automation, every user. What sits on top are services billed by outside providers, passed through at exactly what they charge. No margin, no markup, no percentage on any of it.

    Smile Workbench

    Monthly, one location

    Platform, every module$350.00
    Staff logins, unlimitedincluded
    Website, hosted and kept currentincluded
    Migration from your old systemincluded
    Support and updatesincluded
    Dedicated server and backupsincluded
    Per month$350

    Plus pass-through fees below, at the provider's own price. Most practices land under $150 a month for everything except ad spend.

    You see the real invoice.

    Most agencies charge a management fee on top of your ad spend, and most software charges per seat. We do neither. The platform fee is flat, and every outside cost is shown to you at exactly what it costs us.

    Ad spend is the only fee most practices notice, and it is entirely your choice. Everything else together typically lands under $150 a month for one location.

    FeeWhat forCostIn practice

    Six systems, one bill, nothing typed twice.

    Today that is practice management, a marketing agency, a phone add-on, a payments vendor, a review tool and a hiring board. Six invoices, six logins, and not one shared record, with you in the middle, holding it together in the evenings.

    Smile Workbench replaces the stack. Everything is joined, so it answers questions none of them can answer alone, and it makes the small decisions for you instead of reporting them for you to make later.

    0Record every screen writes to, first click to last visit
    0Modules: marketing, front desk, practice, money, staffing
    24/7Follow-up, recall and triage running whether you are open or not
    $0Surprise AI bills. Every call metered against a hard daily cap

    See it running on a real practice.

    A walkthrough takes about thirty minutes. Bring the invoices you pay today, and we will go through exactly what each one is buying you and what it would cost here instead.